What are Venue Refs?
The Venue Refs tool is a way to make mass updates quicker and more organised when working across multiple venues in a large estate. The tool is designed to offer large venue groups the option to change particular elements of the guest journey, to personalise the guest experience to the individual site they are visiting. For example, keeping the same background images and redirects for the estate but having an individual logo per unique site.
Types of venue refs:
URL: Select a variety of URL to use for individual venues.
Asset-image: Select a variety of images to use for individual venues (Landscape images with 1200px minimum width. JPG or PNG - you just need to upload the assets first (Configure Wifi > Assets))
Asset-video: Select a variety of videos to use for individual venues (Landscape images with 1200px minimum width. MP4 (h264 video, no audio). Less than 30 seconds long - you just need to upload the assets first (Configure Wifi > Assets))
Creating a Venue Ref
Head to the "Administration" section and select "Venue Refs."
Click on the "Add Venue Reference set" button located in the top right-hand corner.
You will be prompted to create the name of venue ref and select the venue ref type then click save.
Click the venue ref you have create by clicking the name, or cog and then edit.
Name: Venue ref name can be edit here.
Add venue: Select the drop down to select the venue you need to add a ref to.
Once you've configured the venue reference set to your satisfaction, click "SAVE" to ensure your settings are preserved.
You'll be returned to the Venue Refs Manager, where you can view your newly created venue reference set.
Make a note of the Venue Ref ID, this will be needed to add the Venue Ref to the login journey.
Adding Venue Refs to your Login Journey
If you have created a Venue Ref set for redirects:
Make sure the venue reference set is already set up (above section)
Open the login journey you want to add it to (configure wifi > login journeys)
Edit the go to URL node.
Insert %venueMetaData.referenceSet[Venue ref id]?URLX% - make sure the correct Venue Ref ID is included in blue highlighted section, and a generic URL is included
The generic URL is essentially a fallback URL for guests to land on, for any sites that do not meet particular rules or have not been included in the venue refs list. We would recommend setting this as the main estate website homepage.
If you have created a Venue Ref set for image or video:
Make sure the venue reference set is already set up and image or video is added to assets section (above section)
Open the login journey you want to add it to (configure wifi > login journeys)
Select the shoe page node and select the image or video background drop down to select the venue ref set.
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