All standard and custom reports can be automatically delivered to a dedicated user’s email address at chosen intervals.
To schedule a report:
Click on the ‘Schedule Report’ button in the top left corner
A pop-up window will appear allowing you to set the relevant parameters:
First - give the report a name eg ‘Weekly Logins report’
Set a reporting period. This will determine the date range your automated report will focus on eg Last 7 days, Last month, Last quarter etc
Set a Frequency. This will determine how often the automated report will arrive in your inbox
Finally, determine when the first copy of the report should arrive. Once set, the next reports will arrive on the same weekday and time following the frequency set. EG if I set an automated report to be delivered every week, first first report to be sent on Monday at 9 am, then the following report will be sent in exactly a week’s time - next Monday at 9 am
To confirm the report details > hit SAVE
The page will refresh and a notification will appear to confirm the report has been scheduled
To edit or delete a scheduled report, use the Scheduled Reports section that can be found on the menu on the left-hand side:
In this section, you will find list all previously scheduled reports, with the following options for each:
See the name, type, recipient, frequency and next scheduled date of the report
An option to view a log of previously delivered reports:
An option to edit the report. This will allow you to edit things like report frequency, add extra recipients and amend the report schedule. Make sure to click FINISH once all 3 sections have been completed
An option to duplicate the report
And an option to Delete the scheduled report
USEFUL:
If there a long list of reports on this page, you could use the helpful search button on the right hand side to find the relevant report:
Additional Scheduled reports
There are 3 further reports that can be scheduled from only from the Scheduled Reports page. To access them, use the ‘Add Scheduled Report’ button on the right hand side on the page:
A pop-up window will appear, with a choice of 3 reports:
Customer Summary Report - will be an Excel spreadsheet with data for New User logins, Repeat user logins, Total Logins, Unique Users and New marketable data
Customer Presence Summary Report - will be an Excel spreadsheet with 3 separate tabs:
Footfall Last 7 days
Converted Last 7 days
Conversion % Last 7 days
Customer Offline Report - will be an Excel spreadsheet with a list of Venues that have not had any logins within the chosen date range
Below are a few video guides on Scheduled Reports & Managing Reports:
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